URBAN WOODS Terms and Conditions

1. Terms

By accessing the website at http://www.urbanwoods.ro, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on URBAN WOODS' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

modify or copy the materials;

use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

attempt to decompile or reverse engineer any software contained on URBAN WOODS' website;

remove any copyright or other proprietary notations from the materials; or

transfer the materials to another person or "mirror" the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by URBAN WOODS at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on URBAN WOODS' website are provided on an 'as is' basis. URBAN WOODS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, URBAN WOODS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall URBAN WOODS or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on URBAN WOODS' website, even if URBAN WOODS or a URBAN WOODS authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on URBAN WOODS' website could include technical, typographical, or photographic errors. URBAN WOODS does not warrant that any of the materials on its website are accurate, complete or current. URBAN WOODS may make changes to the materials contained on its website at any time without notice. However URBAN WOODS does not make any commitment to update the materials.

6. Links

URBAN WOODS has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by URBAN WOODS of the site. Use of any such linked website is at the user's own risk.

7. Modifications

URBAN WOODS may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Romania and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Payment methods:

On request secured payment can be done via debit or credit card without any commision. VISA (Classic/Electron) and Mastercard (Including Maestro with CVV2/CVC2) are accepted.

Card information is exclusively processed by the PlatiOnline servers which guarantee information safety by not storing confidential data but sends them encrypted to the processing bank. Transactions are processed in Romanian Leu with the exchange rate of your bank.

For card payments, the transaction will appear in your bank statement by the name of URBAN WOODS.

Delivery

Delivery to Romania is free of charge and it is done via FanCourier, Cargus or by the Urban Woods delivery team. The delivery time is 2 weeks for coffee tables and 4-6 weeks for dining tables. Custom products could have additional waiting time.

Return Policy

In accordance with consumer protection legislation, you may return Products purchased from the Site, without giving any reason and without any penalty or charges, other than those established under the applicable law and these Terms and Conditions, within fourteen (14) days of receiving the Products (the right to withdraw from the Contract).
Such right of withdrawal will not apply in case of custom made Product(s), produces by URBAN WOODS at the request of and as per Customer’s specifications.
To exercise your right of withdrawal, you must inform URBAN WOODS in writing, using the e-mail addresses listed in the ‘Contact Us’ section of the Site, of your decision to withdraw from the Contract by an unequivocal statement and return the Product(s) to: 515207 Magina, Alba County, Str Simion Prodan Probu nr 35.

Any direct costs of returning the Products will be borne by the Customer. If you withdraw from the Contract within the above withdrawal period, we shall reimburse all payments received from you, excluding the costs of delivery, without undue delay and in any event not later than 14 days from the day on which we have received the product(s) back in the same condition as it was delivered. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly requested otherwise; in any event, you will not incur any fees as a result of such reimbursement. You are liable for any decrease in the value of the Product(s) resulting from any use or handling other than what is necessary to establish the nature and characteristics of the Product(s). For card payment orders, the amount will be reimbursed on the same card used to make the initial payment.

Should you decide to exercise your right to return purchased products, URBAN WOODS has the right to not accept returned Products or to not fully refund the amounts paid for purchased Products that are returned but have been altered from their original status or damaged (provided that received faulty, damaged or defective Products shall be subject to the relevant section of these Terms and Conditions).
In the event that the checks do not have a positive outcome, URBAN WOODS takes all necessary steps to inform you, via e-mail, that a decrease in value of the returned Products has been detected, deriving from your failure to comply with the conditions indicated in this section Return Policy (Right to Withdraw) and the amount corresponding to such decrease in value.
In the event that your return does not comply with the terms and conditions set out in this section, you will not be entitled to any refund of sums already paid to URBAN WOODS; nevertheless, you shall be entitled, at your own expense, to receive the Products in the conditions in which they were sent back to URBAN WOODS.

SC URBAN WOODS SRL

RO32902214 J1/175/2014

517390 Livezile nr 21, Alba, Romania